How it works - Insurers & Brokers
Damage Control is an easy-to-use dashboard and app to obtain and manage claim photos, all whilst preventing fraud. Our quick guide below will help to get you started.
Your dashboard
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Step 4: Creating Forms
Forms and checklists are very useful and often required by law. They're customisable ​so that you can create the forms you need and for each vehicle. To create forms:
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Select "Forms" from the tab on the left (or bottom of the screen on mobile / tablet)
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Select "Add new form" or an existing form to edit
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A preview phone will show up to demonstrate how the form will look on your app
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Edit the form on the right hand side
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When editing forms you can select the input method to be used on the app (text box, number, checkbox, dropdown, date and slider). For each input method you can select "Advanced options" for further customisation.
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You can also select if you want the question to be "Required" - this means you will need to complete this question to finish and save the log.
Step 3: Logs - viewing, sharing and more
You have lots of options once you've selected a log:​
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View all photos:
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​View all damages​
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View or request a signature
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View the completed form / checklist for this log (if applicable)
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View or add documents to this log
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View notes for this log (
if applicable) - Share this log and view who it has previously been shared with
- Download this entire log
- Delete this log
Step 2: Selecting a vehicle
Once you have found the relevant vehicle, you can click to select it. The next column along will now open where you can:
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Share a vehicle.
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Request photos on a specific vehicle (e.g. from the claimant, assessor, garage etc)
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Delete the vehicle.
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Edit the vehicle's details.
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View and select logs. If there are no logs, head to the app to create one.
Step 1: Using the dashboard
Your dashboard is laid out in columns from left to right. When you first arrive at your dashboard you will automatically have the "Vehicles" tab selected. From here you can:
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Add a new vehicle;
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Search for any vehicle;
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Select a vehicle to do more (see Steps 2 - 4 below).
Access your dashboard
Accessing the dashboard is simple and can be done in any of the following ways:
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Click "Login" in the top right of our website (mydamagecontrol.com) from your desktop or from the menu of your tablet or mobile phone.
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Click the link in your welcome email.
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Go straight to this link: https://admin.mydamagecontrol.com/auth/login
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Forms
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Step 2: View checklists
After you have completed the log and your checklist, you can view them in two places:
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In the app: view the log and press "Form" at the bottom of a log to see the completed checklist
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On the dashboard: find and select the relevant vehicle. Then find the relevant log. Then select the "Form" button from the tab at the top on the right hand side.
Step 1: Forms in the app
Once the checklist is on the vehicle, to access it on the app you need to:
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Select a vehicle
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Create a new log (press the + button)
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Complete a log
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Press "Finish" in the bottom right of the log
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If you haven't obtained a signature and you see a popup either request a signature or continue without a signature.
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You will now be shown the form to complete
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Forms: Before you start
Before using the checklists in the app, make sure that you have created a checklist on the dashboard and added it to this vehicle. If you haven't added it to your vehicle, on your dashboard, search for and select the vehicle, then select the edit icon (see above) in the middle column and add the form to your vehicle.
